I am/an onboardee is not able to login
Within this category we will try to support you in finding out why you/your employee is not able to login in the app.
- I tried to login but I got the message "something went wrong. Please try again later". How can I fix this?
- I tried to login but I got the following message: "We sent you an email with your validation code, but the code didn't copy correctly..."
- My link to activate my account has expired and I can't login. What should I do?
- When creating a password I keep getting the message "Your password does not match all requirements". What can I do?
- An onboardee did not receive the activation email. What can be causing it?
- Why am I getting 3 dots when trying to login in the onboardee's dashboard?
- I forgot my password. What can I do?