General slowness

If you experience a temporary slowness with the system, check if there are any incidents mentioned on our operating system status page.

If you experience a system slowness in general then the issue is likely to be within your office environment only. Please try to contact your local IT department in your company for help. Your company might have some internal proxy/firewall/security policy settings in office causing the problem. There could also be issues with the local computer and its settings.

The company IT department can check the following to try identify their issue:

  • Does the issue occur only for this user or for other users as well?
  • Does the issue occur only on this computer or on other computers as well?
  • Does the issue occur only for a certain browser? Does it occur if you would try to reset all the browser settings and disable all add-ons?
  • Does the issue occur only in their office network, or outside as well?
  • Does the computer have a stable wifi-connection and a satisfying bandwith?

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