Learning Pages
- Do I have enough rights to edit a learning page?
- How do I add a map in the maps component?
- Which type of videos can be uploaded as content in the app?
- Can I drag and drop components inside a learning page?
- How does the Files Component in Learning Pages work?
- How many layers can I have in each learning page?
- Do I have the rights to create and delete Learning Pages?
- How can I zoom in and out on an image when I upload it in a Learning Page?
Forms
- How can I share a document in a form?
- How can I translate my Form?
- How do I create a form from scratch?
- How do I rearrange questions or move them to a different section?
- How can I make a question mandatory?
- How can I allow employees to add an element several times / create a repeating element? E.g. list the names of their children.
- How can I make a question dependent on the answer of a previous question?
- What is a "regex" field ?
Talmundo video-oppaat (englanniksi)
- Learning Pages: Learning Page Settings
- Learning Pages: Setting up a learning page
- Learning Pages: Accordion Component
- Learning Pages: Map Component
- Learning Pages: Header Component
- Learning Pages: Image Component
- Learning Pages: Media with Text Component
- Learning Pages: Slalom Component
- Learning Pages: Statement Component
- Learning Pages: Tab Component
Email Template
- Do we send emails in the weekends via the app?
- How do I integrate files links in the email templates?
- How do I set up new email notifications to users and employees?
- What can I do when the activation link is expired?
- How do I make sure the name of the employee will be in the email that the key contact (manager, buddy etc) receives?
- How do I integrate files links in the email templates?
- How can I track emails sent out?
- How do I create email templates specific to filters?
User management
- What is a super admin?
- I am an admin but I would like to see how the app works as if I was an employee. What is your suggestion?
- I am an admin and I want to edit some content of a module. However, I can only view it. Why is that?
- I was an onboardee and now I am an admin. Can I use the same link to access the backend of the app?
- Can I add many users / employees at once? How many and how do I that?
- How do I create a key contact role and assign it to an employee?
- I added a new admin to the app but she/he did not get the invitation email. Why is that?
- How can I update many users at once?
- Can a key contact access the backend of the platform?
- I want to delete someone's user account but I would like to keep the onboardee account of this person in the app. Is that possible?
Filters
- What happens with admins and employees when a new filter category with new items is created?
- How do I assign filters to my form?
- I am a local admin from country A, but I see some employees from country B in the employees' list. Why is that?
- I have different countries as filters and each one of them needs to get different questions in the quizzes. What can I do?
- How to create/remove filters or filter categories?
- How do I add a filter to an employee or admin?
- My filters are all correctly set but I am not being able to edit the content of a learning page. Why?
Onboardee´s management
- As an onboardee I have opened all screens, responded to all tasks I was assigned, but my progression is not yet on 100%. Is that correct?
- How do I add employees and users via an import using excel?
- I deleted an employee because her recruitment/offboarding was canceled. But I still can find her in the app. Why?
- What is the onboarding / offboarding period and how do I set this?
- How can I export the employees' data?
Translations
Administrative
- How do I check the permissions of all admin roles?
- I am an admin but I only have the "view" right for most of the content. Why is that?
- Why can't I delete an user or an employee? I don't even see the deletion button!
- I am not able to edit a specific module but I am sure I have all the needed filters. Why is this happening?
- What are the main differences between different types of admin roles?
- How do I add someone as an admin?
- I can’t seem to access the admin app to create/view new users. Why?
- How do I edit modules and content? I seem to only have view access as an administrator.
- How do I assign admin right to someone?
Key Contacts
404 ERROR
Statistics
Pulse Checks
API
Image Requirements
Introduce Yourself
Browser Issues
Error 500
Bulk Operations
Library
Logs
Tasks
- Can I disable a specific task for an onboardee if it isn't relevant for them?
- Can tasks be assigned outside of the onboarding period?
- Can we filter by start dates or only by deadline for the tasks?
- Can we temporarily reassign a task if someone is on vacation or similar cases?
- Do Admins get an alert when a new comment is added to a task?
- Do tasks assignees get reminder mails about tasks that are still open? And can we set those up?
- Is there a way to make tasks dependable on each other?
- What are custom tasks?
- What decides in which order the tasks are shown?
- What happens if you change key contact person for an employee.