Learning Pages
- How do I update a content that has already been published?
- How do I add an URL as an hyperlink to a text?
- How do I add a video to my learning page?
- Can I add a PowerPoint presentation to my learning page?
- Can I add a PDF to a learning page?
- How do I embed a map in my learning page?
- Why some functionalities do not work when I try to access learning pages?
- Why am I getting 3 dots and a page that does not load?
- How do I assign/update filters to/of my learning page?
- Why do I need to assign filters to my learning page?
Forms
- How do I assign filters to my form?
- I can edit the forms in the backend but I can't see it in the frontend. What can be the reason?
- I tried to upload documents to a form but none of the accepted formats are working. What can be the reason?
- How can I share a document in a form?
- How can I translate my Form?
- How do I create a form from scratch?
- How do I rearrange questions or move them to a different section?
- How can I make a question mandatory?
- How can I allow employees to add an element several times / create a repeating element? E.g. list the names of their children.
- How can I make a question dependent on the answer of a previous question?
Talmundo Video Guides
- Learning Pages: Learning Page Settings
- Learning Pages: Setting up a learning page
- Learning Pages: Accordion Component
- Learning Pages: Map Component
- Learning Pages: Header Component
- Learning Pages: Image Component
- Learning Pages: Media with Text Component
- Learning Pages: Slalom Component
- Learning Pages: Statement Component
- Learning Pages: Tab Component
Email Template
- My onboardee is not receiving any emails. I checked the logs an it says successfully sent. What can be the cause?
- A specific email template is not being sent to any onboardee/user. Why?
- The people add in the "email address as copy" are not receiving the emails. Why?
- Do we send emails in the weekends via the app?
- How do I integrate files links in the email templates?
- How do I set up new email notifications to users and employees?
- What can I do when the activation link is expired?
- How do I make sure the name of the employee will be in the email that the key contact (manager, buddy etc) receives?
- How do I integrate files links in the email templates?
- How can I track emails sent out?
User's management
- I deleted an user and the onboardee's profile was also removed. Is that correct?
- What is the difference between an user and an onboardee?
- What is a key contact?
- What is a super admin?
- I am an admin but I would like to see how the app works as if I was an employee. What is your suggestion?
- I am an admin and I want to edit some content of a module. However, I can only view it. Why is that?
- I was an onboardee and now I am an admin. Can I use the same link to access the backend of the app?
- Can I add many users / employees at once? How many and how do I that?
- How do I create a key contact role and assign it to an employee?
- I added a new admin to the app but she/he did not get the invitation email. Why is that?
Filters
- My onboardee accesses the frontend and does not see anything. What can be the cause?
- I just added an onboardee but I can't find her/him back. Why?
- As an admin, when I try to edit an onboardee I see only the "view" button. Why is that?
- Why, as an admin, when I access a content in the onboardees' dashboard it keeps loading with the 3 dots forever?
- I can't add an user/onboardee as it says that it already exists however I can't find her/him in the user list. What can I do?
- As an admin I have created some/a new filter item but when I try to edit a module, I don't see the values. What can be the cause?
- I want to add a new filter for an onboardee but it doesn't show up in the list. Why is that?
- What happens with admins and employees when a new filter category with new items is created?
- How do I assign filters to my form?
- I am a local admin from country A, but I see some employees from country B in the employees' list. Why is that?
Onboardee's management
- What to do when a link is expired?
- How do I change the expiration time for the invitation link?
- When I try to add an onboardee I get the message "oops, something went wrong". What can it be?
- As an onboardee I have opened all screens, responded to all tasks I was assigned, but my progression is not yet on 100%. Is that correct?
- How do I add employees and users via an import using excel?
- I deleted an employee because her recruitment/offboarding was canceled. But I still can find her in the app. Why?
- What is the onboarding / offboarding period and how do I set this?
- How can I export the employees' data?
Translations
Administrative
- When I try to edit an onboardee I see only the "view"button. Why is that?
- How do I check the permissions of all admin roles?
- I am an admin but I only have the "view" right for most of the content. Why is that?
- Why can't I delete an user or an employee? I don't even see the deletion button!
- I am not able to edit a specific module but I am sure I have all the needed filters. Why is this happening?
- What are the main differences between different types of admin roles?
- How do I add someone as an admin?
- I can’t seem to access the admin app to create/view new users. Why?
- How do I edit modules and content? I seem to only have view access as an administrator.
- How do I assign admin right to someone?
Login issues
- I tried to login but I got the message "something went wrong. Please try again later". How can I fix this?
- I tried to login but I got the following message: "We sent you an email with your validation code, but the code didn't copy correctly..."
- My link to activate my account has expired and I can't login. What should I do?
- When creating a password I keep getting the message "Your password does not match all requirements". What can I do?
- An onboardee did not receive the activation email. What can be causing it?
- Why am I getting 3 dots when trying to login in the onboardee's dashboard?
- I forgot my password. What can I do?
Defining great onboarding
Key Contacts
Errors
Statistics
Pulse Checks
API
Image Requirements
Introduce Yourself
Library
Logs
Tasks
- Can I disable a specific task for an onboardee if it isn't relevant for them?
- Can tasks be assigned outside of the onboarding period?
- Can we filter by start dates or only by deadline for the tasks?
- Can we temporarily reassign a task if someone is on vacation or similar cases?
- Do Admins get an alert when a new comment is added to a task?
- Do tasks assignees get reminder mails about tasks that are still open? And can we set those up?
- Is there a way to make tasks dependable on each other?
- What are custom tasks?
- What decides in which order the tasks are shown?
- What happens if you change key contact person for an employee.